No, using the OrderMerch platform is free. You only pay for products you order.

Do I Need To Pay For Using OrderMerch?

To change your API key, follow these steps:

1. Go to your Account settings![](/imgs/uploads/om-select-account_2022_10_26.png)
2. Click on "Change API Key"![](/imgs/uploads/om-change-api-key_2022_10_26.png)

How To Change My API Key?

Any claims for misprinted, damaged, or defective items must be submitted within 4 weeks of receiving the product. All claims must be submitted for packages lost in transit no later than 4 weeks after the estimated delivery date. Any claims deemed an error on our part are covered at our expense.

Any items returned to the fulfilling facility for the order will be held for 4 weeks before being donated to charity at your cost (we will not issue a refund). At this time items sent back to a facility can only be reshipped (you will be liable for reshipment costs). We do not hold inventory or repackage at this time.

What Happens If a Product Is Returned?

OrderMerch is a print-on-demand and produced-on-demand platform/service that gives you access to a network of products. Unlike other similar services, OrderMerch does **not currently** do any of the printing, customization, or fulfillment.

OrderMerch acts as an intermediary and provides the technological solution that allows linking your store, software, and solutions to order high-quality products. There are major benefits due to this such as a single API to integrate into your platform(s), vetted and tested products, ease of billing, and much more.

What Is OrderMerch?

We currently only accept payments by credit card. Some enterprises can pay by PayPal.

Wire transfer and other online payment gateways are currently not supported.

Frequently Asked Questions

Do I Need To Pay For Using OrderMerch?

How To Change My API Key?

What Happens If a Product Is Returned?

What Is OrderMerch?

What Payment Methods Do You Accept?